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South32 chooses IsoMetrix for integrated GRC

Leading mining house selects IsoMetrix

South32 and IsoMetrix have entered into a contract to roll out IsoMetrix software for South32’s Governance, Risk and Compliance (GRC) management. The first phase of the GRC implementation includes Events, Actions, and Risk Management, across its HSE and Enterprise Risk divisions.

“Our key differentiator is our ability to quickly create solutions that provide a tailored fit against our customers’ requirements. This is particularly beneficial to mature organisations like South32, which has a clear understanding of their processes and want their software to mould to fit these, rather than compromising their processes to adapt to software” Explains Conrad Moller, MD of IsoMetrix Australia.

The IsoMetrix solution provides a simple and intuitive user-interface experience and supports flexible, real-time reporting through the use of dashboards. This enables data-driven decision making, driving accountability and continuous improvement in HSE.

“In a volatile market where companies are striving for improved efficiencies, there are a number of benefits to implementing an integrated management system. We focus on assisting our customers in reducing duplication of effort. Using mobile devices to capture events and observations, two-way integration with SAP ERP, and visualising data through the IsoMetrix dashboards are some of the ways that enable this,” says Conrad. “Ease of use is also paramount. We have been able to deliver a solution to South32 that requires as little as half as many mouse clicks to capture events, compared to their previous system.”

The project commenced at the end of March 2016, with go-live scheduled for mid-August. “The deadlines are tight,” says Conrad, “but because the team from South32 are clear about their requirements, we are confident about our ability to go live on time. Configuring solutions in IsoMetrix can be done extremely rapidly, as long as we know what the end result needs to look like.”

IsoMetrix’s agility allows custom modules to be easily configured. A module for Learner Management will be part of the second phase of the project, replacing existing spreadsheet-based systems. Continues Conrad: “A strength of IsoMetrix is that we can replace spreadsheets with secure and auditable web-based systems that provide real-time reporting, improving efficiencies and decision-making.”

South32’s operations are spread across Australia, Southern Africa, and South America. IsoMetrix offices in Perth, Johannesburg, Atlanta, and Toronto are well positioned to provide worldwide follow-the-sun support.

Paul Marketos, one of the founders of IsoMetrix, explains the company’s vision going forward: “We want to be recognised as a leading developer of integrated GRC solutions for the extractive industries. Our track record in mining and oil & gas, with large enterprises such as De Beers and South32, as well as several of the oil majors, engaging with us for international roll-outs, is providing a solid platform for our evolution into a global player in this space. We have what we believe is the most agile platform in the market, and one of the broadest ranges of GRC solutions. Dominant in Africa, we are working hard to extend our reach into the Americas and across Australasia.”

South32 is an LSE, JSE and ASX-listed mining house with a diversified metals and mining portfolio that includes aluminium, coal, nickel, manganese, silver, lead and zinc. South32 has the bulk of its operations in the southern hemisphere and employs more than 20 000 people.