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Privacy Policy


The IsoMetrix group of companiesi (‘’IsoMetrix’’, ‘’us’’, ‘’we’’, ‘’our’’) are bound by applicable Data Protection laws and regulations to collect and process personal information of personsii (‘’you’’, ‘’your’’) in a compliant and responsible manner.

“Website” refers to “”.

This Statement should be read in conjunction with the website terms of use.

Our commitment to privacy

IsoMetrix is dedicated to maintaining the privacy of its online visitors and users’ personal information.

This Statement is subject to periodic change. The most recent version of this Statement will be published on the website. It is your responsibility to read the information contained in this Statement and ensure you are familiar with it.

About the information we collect

Form submissions

On the website, IsoMetrix does not collect personal identifiable information from individuals unless they provide it to us voluntarily and knowingly.

We may collect personal information in the following ways:

  • To request further information via an online form such as the “Contact Us” form.
  • To register for events and webinars
  • To download more information related to our product or service

We may also use external tools to collect personal information in the following ways:

  • To register for events and webinars
  • To complete a survey related to our product or service, or
  • From publicly available sources.

The types of personal information collection at these pages are: Name, Company, Job Title, Email Address and Phone Number.

On the website we collect information via electronic form submission over an SSL encrypted connection. We do not allow unencrypted form submissions.

By providing us with your information, you consent to us using it for the purposes set out in this Statement. We do not sell personal information to third parties, nor do we provide personal information to third parties except for trusted service providers to fulfil marketing services including email and SMS distribution.

The information we collect via forms is stored on a secure database which is not accessible except via CraftCMS and only via the server itself (no remote login).

In SMS and email marketing communications, we will provide a link to allow you opt-out.


We use cookies and Google Analytics to provide our visitors with the best possible experience when you visit our site. Cookies let us remember a visitor’s session state and history while browsing the website. We do not store private information in cookies. Cookies store useful information like the type of internet browser and the operating system of the computer used. We also store the following information in our webserver logs about any visits to our website:

  • The date and time you visit the website
  • The pages you visit on the website

We use this information to:

  • gather broad demographic information about our visitors for marketing insight
  • to help diagnose problems with our server
  • to measure web traffic and usage activity on our website
  • to improve the overall website experience.

Third-party vendor advertising

Our website advertises on third-party sites through Google AdWords, and Google may use cookies to serve ads based on your visit to this website. You may opt out of seeing ads for this website by visiting the Google advertising opt-out page

Third party service providers

We may pass your personal data to trusted third parties, including but not limited to ‘’Pardot’’, in order to facilitate the distribution of email and SMS communications. When we do share personal information with a third party, then we will ensure that we have a lawful basis for doing so and will assess the third party’s ability to secure such personal information. We will also ensure (where applicable) that we have a written contract in place with them to apply appropriate safeguards to protect personal information to a standard and in a manner that provides us with sufficient guarantees as to the security of that personal information.

Sharing of personal information with other countries

In some instances, personal information is transferred to a different country from where it has been collected. Such instances would include the requirement for us to perform contractual or regulatory obligations or other circumstances permitted by law.

Our commitment to children’s privacy

Our website, products and services are not intended for use by children. No part of our website is intended to attract anyone under the age of 18. We never intentionally collect information from children. If we learn that we have inadvertently collected a child’s personal information, we will delete it.

How to contact IsoMetrix about this privacy statement

You have the rights prescribed by applicable data protection laws to fair processing of personal information. If you have other questions or concerns about this Privacy Statement or the manner in which your personal information is processed, please contact our Data Protection Office via email on or by phone on +27 11 465 6944. Alternatively, you can contact us by mail. Our postal address is:


  • FAO: Legal Department
  • Address: Block 7, Fourways Office Park, Roos Street, Fourways, Johannesburg, 2191, South Africa


  • i Metrix Software Solutions (Pty) Ltd

  • i IsoMetrix Software UK LTD

  • i IsoMetrix USA, Inc.

  • i IsoMetrix Australia (Pty) Ltd

  • i Metrix Software North America, Inc.

  • i  IsoMetrix South Africa (Pty) Ltd

ii Person(s) means the data subject(s) as defined by applicable laws, namely natural persons and juristic persons, as the context require.