This month, we speak with our Canadian Director, Benoit Froment. We find out how our North American office is engaging with partners and why this is the key for our business development and for our customers’ success in this part of the world.
In just three short years, IsoMetrix has grown from strength to strength in the Americas. We now have more than 10 major clients in North and South America using our latest V4 technology, and nearly 20 employees working from our two main North American offices (Atlanta and Toronto).
We have successfully revamped our project team to adopt an agile methodology, appointing team members with experience and background in HSE, Social and software. IsoMetrix recognizes that a next step in the continued path to growth is to identify strategic reseller, implementation, and technology partners that add value to our customers and bring additional expertise and opportunity in the Americas.
We work mainly with two kinds of partners:
We are developing a comprehensive on-boarding program for our channel partners. We share knowledge of our solution templates and we make sure they fully understand the benefits for our customers and how we stand out from our competitors.
They also need to understand our technology framework and power, such as how flexible IsoMetrix is, how easily we can configure it and tailor it to a customer’s requirements.
IsoMetrix has a real win-win relationship with its partners. Our strategic alliance helps them:
Our vision for 2019 is to empower our partners and help them get the best out of IsoMetrix by hosting several workshops and training sessions. We had our first partner workshop last month in Mexico, with Foundamentality, a Mexican based consulting company specializing in Safety Cultural Transformation. We share the same vision with its Managing Director, Sergio Seanez.
Our next workshop is scheduled in Canada in January and will focus on Compliance and Risk Management.
We will also organize webinars to leverage our partners’ subject matter expertise for our customers. Some events and breakfasts are also in the pipeline. We are looking forward to an exciting 2019.