|Location||Johannesburg, South Africa|
|Products and Services||Metorex is a mining company based in Johannesburg, South Africa. It has assets in the Democratic Republic of the Congo (DRC), Zambia and elsewhere.|
|Number of Sites||5|
Risk Areas Managed
Modules in the Risk Management Solution
- Hazard Reporting
- Stakeholder Management
- Environmental Monitoring
- Meeting Management
- Internal Audit Risk
- Action Manager
- Incident Reporting
- Risk Management
Risk Managment Solution as systematic protection for business
Metorex has historically operated mines throughout Southern Africa, and has prospects in West and sub-Saharan Africa. The company’s current focus is on base metals in Zambia and the Democratic Republic of Congo.
According to Dennis Cooke, Project Manager at Metorex, a crucial element of the decision was the recognition that “the risk management solution provides a systematic way of protecting business resources and income against losses, enabling strategic and operational objectives to be achieved.”
The flexibility offered by IsoMetrix proved a deciding factor for Metorex. Not only could the software handle the company’s core requirements around Safety, Health, Environment and Community management, but it could be easily configured to accommodate corporate Risk Management requirements as well.
Metorex, which is no longer listed, is committed to principles of the King III report. Among the principles included in the report is the need to “control and manage risk exposures through appropriate risk reduction and mitigation actions,” and it is this control and management that the company has been able to achieve through IsoMetrix.
A strong focus is put on the actions set through the Plan, Do, Check, Act process inherent in the IsoMetrix Risk Management Solution. Control is not possible without visibility, however, and the IsoMetrix QlikView dashboards have enabled Metorex management to analyze trends and exceptions, and monitor outstanding action items, speeding up their drive for continual improvement.
Cooke explains further: “We now have a structured, consistent approach to Environment, Health, and Safety throughout the group. IsoMetrix has proven to be a significant business management tool when applied to closing the loop and ensuring that identified shortcomings are attended to. We also have a risk management process that is clearly defined and easy to manage, within a system that is transparent to all.”
A system is only as good as its on-going support. Cooke adds that he is “very happy with the support. The support team is quick to respond and feedback is well managed. IsoMetrix has become an important part of the Metorex management system and I see the utilization of the system increasing into the future.”