Job title: Junior Technical Support Consultant
Department: Customer Services
Reporting to: Senior Technical Support Consultant
Location: Fourways, Johannesburg
Position type: Permanent
Start date: Immediate
Salary: Market related
IsoMetrix Software Solutions is a fast-growing International software company playing a leading role in solutions for Governance Risk and Compliance.
IsoMetrix is looking to grow its current team of technical support consultants. We are looking for a Junior Technical Support Consultant.
- Internal IT Support.
- IsoMetrix end user support.
- Obtaining backup copies of IsoMetrix for Support and QA site creation.
- IsoMetrix Support Site creation.
- Application of Service packs for Support and QA sites.
Necessary skills, education and requirements:
- Grade 12
- An IT related qualification would be an advantage
- Be familiar with Server 2008 / Server 2012
- Be familiar with Windows 8 / 10
- Be familiar with DHCP, DNS and TCP/IP
- Have knowledge of Active directory
- User Creation
- Understanding of Group Policies
- Joining of Workstations to a Domain
- Office 365
Additional skills and experience:
- Knowledge of Virtualization including Hyper-V and the Azure platform.
- Have worked with Computer Hardware
- SQL Server 2012, 2014 and 2016
- Attention to detail.
- Problem solving skills.
- Positive attitude, team player and hard worker.
- Must have strong communication and time management skills.
- Someone who is willing to learn, stay calm under pressure and has ability to multitask.
- Be willing and have the ability to work after hours when required and perform standby on a rotational period